Legal

Privacy policy

Last updated: 3 November 2026

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how Cloudfarms a.s. (“Cloudfarms”) collects, uses, stores, and protects your information when you visit our websites or use our services.

A. Who is responsible for data processing?

Data Controller:
Cloudfarms a.s.
Klariská 14
811 03 Bratislava
Slovak Republic
Company ID (IČO): 47068370
Email: privacy@cloudfarms.com

B. What data do we process, for what purposes, and on what legal basis?

  1. Website visits (log files)
    • Data collected: technical data (e.g. IP address, browser type, date/time).
    • Purpose: ensure website operation, security, and performance.
    • Legal basis: legitimate interest (Art. 6(1)(f) GDPR).
  2. Demo requests and email inquiries
    • Data collected: name, company, work email, farm size, country and the demo you are interested in, or the content of your email. If you leave the country field empty, we derive your country from your IP address.
    • Purpose: respond to your request, and prepare and arrange your demo.
    • Legal basis: steps taken at your request before a contract, or legitimate interest (Art. 6(1)(b), (f) GDPR).
    • Demo requests are stored in Mailchimp, our contact management tool (see D).
  3. Spam protection on the demo form (Google reCAPTCHA)
    • Data collected: IP address, browser and device information, and how you interact with the form. reCAPTCHA sets a cookie in your browser.
    • Purpose: protect the demo form against spam and abuse. reCAPTCHA loads only when you start filling in the form, not when you visit other pages.
    • Legal basis: legitimate interest (Art. 6(1)(f) GDPR) in keeping the form free of spam.
    • Provider: Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, and Google LLC, USA). See Google’s Privacy Policy and Terms of Service.
  4. Customer and contractual data
    • Data collected: business contact details, billing information, and related records.
    • Purpose: fulfill contracts, provide services, comply with legal obligations.
    • Legal basis: contractual necessity (Art. 6(1)(b)), legal obligation (Art. 6(1)(c)).

Cookies: This website sets no cookies of its own and uses no analytics or tracking. Its fonts are hosted on our own server. The only cookie is set by Google reCAPTCHA once you start filling in the demo form (see B.3).

Social media: Our links to LinkedIn, Facebook and Instagram are plain links. No data is sent to these networks unless you click a link; their own privacy policies apply from then on.

Retention: We retain data only as long as necessary for the purposes described, to comply with legal requirements, or to resolve disputes.

C. Are you obliged to provide data?

You are not legally obliged to provide personal data. However, some services may not be available without certain data (e.g. we cannot answer your inquiry without contact details).

D. Who receives your personal data?

  • Internal staff who need it to provide our services.
  • Service providers (processors) such as hosting, IT and support providers, bound by contractual obligations and confidentiality. On this website these are our hosting provider, Mailchimp (The Rocket Science Group LLC / Intuit Inc., USA), which stores demo requests, and Google, which provides reCAPTCHA.
  • Authorities or courts where legally required.
  • International transfers: If we transfer data outside the EEA, we ensure appropriate safeguards (e.g. EU Standard Contractual Clauses, or the provider’s certification under the EU-U.S. Data Privacy Framework). This applies to Mailchimp and Google, which may process data in the USA.

E. How do we protect your data?

We use technical and organizational measures (encryption, access restrictions, secure hosting) to protect your personal data against unauthorized access, loss, or misuse.

F. What rights do you have?

Under the GDPR, you may exercise the following rights:

  • Access to your personal data
  • Rectification of inaccurate data
  • Erasure of data (“right to be forgotten”)
  • Restriction of processing
  • Data portability
  • Objection to processing based on legitimate interests or for marketing purposes
  • Withdrawal of consent at any time (without affecting prior lawful processing)

To exercise your rights, contact us at privacy@cloudfarms.com.

G. Where can you complain?

If you believe your rights have been violated, you can lodge a complaint with the Slovak supervisory authority:

Úrad na ochranu osobných údajov Slovenskej republiky
Námestie 1. mája 18
811 06 Bratislava, Slovak Republic
Website: https://dataprotection.gov.sk
Email: statny.dozor@pdp.gov.sk
Phone: +421 2 3231 3214

H. Children’s data

Our services are intended for business use and are not directed at children under 16 years of age.

I. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be published on our website with the updated date.